Help for members

While we have done our best to ensure that the new website and OTA Connect portal look great and work perfectly, making significant improvements can (and does) result in unforeseen issues. If you experience issues during our transformation - we're here to help! We've compiled a helpful list of FAQs and tips to help you with the basics, but if you can't find what you need, please use the contact form or call us on 1300 682 878.