Christmas Closure: OTA will close at 5pm (AEDT) Friday, 20 December 2024 and reopen at 9am (AEDT) Thursday, 2 January 2025. Emails and phones will not be monitored during the break. We’ll respond when we’re back on 2 January 2025. Wishing you a safe, restful, and happy festive season. We can’t wait to support you in 2025! 🎄

Get a new password

If you have forgotten your password or require a new one, please complete the two-step process below to reset your password.

Step 1. Enter your email address below and click the 'Get a New Password' button to be sent your reset password email.

Step 2. Please check your email which will contain a link to the 'Create New Password' page where you can specify your new password.